Refund and Returns Policy
Thank you for shopping at entrelagostattooartgallery.com We appreciate your business and want to ensure your satisfaction with every purchase. Please read our policy carefully regarding refunds and returns.
We accept returns within 7 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please include proof of purchase, such as the order number or receipt.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within 7 days.
If you need to exchange an item for a different size or color, please contact us at [your email address] within [X] days of the original purchase date. To be eligible for an exchange, your item must be unused, in the same condition that you received it, and in the original packaging.
4. Damaged or Defective Items
In the rare case that your item is received damaged or defective, please contact us immediately at email@example.com with details and photos of the product. We will arrange for a replacement or refund as soon as possible.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund, please contact us at Info@entrelagostattooartgallery.com.
7. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at Info@entrelagostattooartgallery.com. We are here to assist you and ensure your shopping experience with Entre Lagos Tattoo & Art Gallery is a positive one.